Privacy Policy

Cander, Inc. ("Cander," "we," "us," or "our") operates the Cander review platform available at canderhq.com and through the Cander mobile applications (collectively, the "Service"). The Service helps consumers find and share candid reviews, testimonials, and case studies about businesses they've worked with. This Privacy Policy explains how we collect, use, disclose, and protect your information.

We collect the following categories of information:

• Account information. When you create an account, we collect your name, email address, password, and (if you choose to provide it) a profile photo and short bio.
• Content you submit. Reviews, testimonials, case studies, ratings, replies, photos, and any other content you publish on Cander.
• Business information. If you claim a business profile, we collect the business name, website, location, industry, logo, and the contact details of authorized representatives.
• Device and usage data. IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and timestamps.
• Cookies and similar technologies. See our Cookie Preferences page for details.

• To operate, maintain, and improve the Service.
• To publish reviews, testimonials, and case studies you submit.
• To verify reviewer identity and combat fraud or abuse.
• To communicate with you about your account, content, or our Service.
• To comply with legal obligations and enforce our Terms.

We do not sell your personal information. We share information only as described below:

• Publicly. Reviews, testimonials, case studies, ratings, and your display name and photo are public by design.
• With service providers who help us run the Service (hosting, analytics, email delivery, fraud prevention), under contractual confidentiality obligations.
• For legal reasons when required by law, valid legal process, or to protect Cander, our users, or the public.
• In a business transfer such as a merger, acquisition, or sale of assets.

You can review and update your account information at any time. You may also request to access, correct, delete, or export your personal information by emailing privacy@canderhq.com. Depending on where you live, you may have additional rights under the GDPR, UK GDPR, CCPA/CPRA, or similar laws — including the right to object to processing, to lodge a complaint with a supervisory authority, and to opt out of certain sharing.

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Published reviews may remain visible after account deletion to preserve the integrity of the public record, but personal identifiers can be removed on request.

We use administrative, technical, and physical safeguards designed to protect your information. No system is perfectly secure, and we cannot guarantee the security of information transmitted to or from the Service.

Cander is not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Cander is based in the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S. or other countries with different data protection laws. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, notify you by email or through the Service.

Questions or requests about this Privacy Policy? Email privacy@canderhq.com.