Support

Help Center

Browse the most common questions about Cander. Can't find what you're looking for? Email support@canderhq.com and we'll get back to you.

Writing a review

What makes a helpful review, what to avoid, and how Cander handles edits and deletions.

Claiming your business

How to claim a profile, verify ownership, and start collecting feedback from real customers.

Trust & moderation

How we verify reviewers, detect fraud, and keep Cander honest for shoppers and businesses.

Testimonials & case studies

The difference between reviews, testimonials, and case studies — and when to collect each.

Reporting a problem

Found something that violates our guidelines? Here's how to flag it for review.

Searching the directory

Tips for finding the right company, filtering by category, and sorting results.

Still need a hand?

Our team reads every message. Tell us what you're trying to do and we'll point you in the right direction.